IP Telephony
Deducting your telephone cost
Every branch can make call together without cost if they have data links (VPN) to head office or internet access (At least ADSL). You can make long distance call and international call in special rate.

Expanding your existing PBX / PABX (Private Automatic Branch eXchange)
No need to replace your existing PBX when they are full capacities. This solutions help you to expand the number of phone trunk and unlimited IP extension. You can put both analog trunk and digital trunk (E1) into the system and link with existing PBX.

Increasing your productivites in communications
You will have personal voice mail directly send to your email after caller leave a voice message. Conferencing feature is there. You can record conversation on your demand by click on softphone application.

Save cabling cost
You only wire a LAN cable and use them for voice and data together. Or you can buy WiFi IP Phone as mobile in your office.

Ease mobility
If you or your team alway move to branch or outside, all can receive a call when they connect into internet anywhere. Even you seat is not fixed, you can change to any desk without adjusting after you log on the network.
Interactive Voice Response
Automatic voice information
You can serve information to your customer via phone with interactive voice response (IVR) system. The system will provide pre-recorded voice (Audiotex) that caller can select from voice menu. This services are always on 24 hours 7 days.

Ordering system
Callers can do many transaction via phone as ordering or checking their point. The system can retrieve data from your database and announce information to caller. You can give Id and password to your customer for personality and security.

Fax on Demand
 Your customers or potentials can request fax documents from you by themselves. The callers use fax machine for
making call and getting fax document as they select voice menu in a same call.

 Message broadcasting
   When you want to send a message to many phone / fax destination. The system help you feel simple by
     automated dialing from database and sending fax documents or playing voice message.

          © 2007 Mercury Computer & Telephony Co., Ltd.